Services

Frequently Asked Questions

Q
If can have an option to show the availability of bungalow and rooms.? (NEW)
A
You can log on to Bookings.lk our bookings page and can check the availability.
Q
Can I modify my reservation in on-line?
A
Yes, You can modify your reservation in Bookings.lk our bookings page. Most people are very busy. They have to change their plans because plans are depend on the day to day activities. Usually we think about our clients and we give chance for modify your reservation.
Q
Why I give my personal details to Diyanillakelle estate bungalow? How can I guarantee my personal data is safe?
A
Diyanillakelle estate bungalow is required by law to protect your personal data.
Q
When will I receive my booking confirmation?
A
Your booking will be confirmed instantly upon submitting your valid credit card details via our online payment form.
Q
Is the rates are full board, half board, BB or room only? (NEW)
A
Our rates are determined by Single Occupancy, Double Occupancy and Full Bungalow
Q
Is the room rate are per person or per night?
A
All rates are per room per nights.
Q
Do you pick up on the airport? (NEW)
A
We can arrange direct transport from the airports for direct visitors.
Q
What are the most common guest issues?
A
Family rooms
Q
What are the most popular Excursions in bungalow area? (NEW)
A
Adams Peak
Temple of Tooth Relic, Kandy
Nuwara Eliya
Horton Plains National Park
Ambewela Dairy Farm
Q
What to do in bungalow area? (NEW)
A
Experience the varied landscapes, exotic flora and abundant birdlife
A Scenic hikes, leisurely walk, an adventure trek
Mountain bike ride (we have to buy few bikes and gear)
Life in a tea garden, Tea experience (Tea Plucking)
Few indoor and outdoor games
White water rafting (Kithulgala)
Q
What are the important places in bungalow area? (NEW)
A
We have to place them in "Our Location" page
Q
What occasions can be allowed in bungalow? (NEW)
A
Weddings and honeymoons
Q
Is there tea making facilities in the rooms and if available is there a charge? (NEW)
A
No there are no tea making facitilies. No doubt room service would supply early morning tea, but there would also no doubt be a charge.
Q
Do you allow smoking in the bungalow?
A
No, this is the 100% non-smoking area.
Q
How much do you charge for high speed Internet (Wi-Fi) access?
A
Wi-Fi Connection is free for guests
Q
Are pets allowed?
A
No, pets are not allowed.
Q
How can I guarantee my personal data is safe?
A
Diyanillakelle Estate Bungalow is required by law to protect your personal data.
Q
What is the general climate in Diyanillakelle Area?
A
In general, the climate in Diyanillakelle is cool. Warm clothing maybe may be needed at night. The average temperature varies between 12°C and 21°C throughout the year,sometimes dropping a bit at night during November – January.